We provide a 30-day money back guarantee on all Web Hosting, Reseller Hosting, and VPS Hosting packages with the following conditions:
All domain name registrations and renewals are FINAL. Because we have to pay registry fees on our end we cannot process refunds for these transactions.
In the rare event your domain has a mis-spelling, please contact us AS SOON AS POSSIBLE so we can attempt to correct it.
You are not allowed to move/transfer your domain with due invoice.
If you purchase any bundle service (Domain + Hosting), you can not renew any single service i.e domain or web hosting package. That means you have to renew the complete package included in the bundle.
We do NOT provide extensions on invoices here at VernalWeb.
All invoices should be paid on DUE DATE. We do have a 3 day grace period on delinquent invoices, but if not paid after this, accounts will be suspended. These invoices are subjected to a 10% late fee that must be paid to reactivate the account. Invoices delinquent past 30 days are subject to account termination.
We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.
Many of our web hosting, reseller hosting, VPS hosting & dedicated hosting packages are discounted for first-time customers.
All packages will renew at the regular rate.
For the BEST possible pricing, we reward customers for signing up annually (12 months), biennial (24 months), and triennial (36 months).
On our website, prices are displayed reflecting the best possible rate.
Please review our Terms of Service: